Product delivery and quality is always 100% GUARANTEED.
We DO NOT offer free product sampling.
In the event of lost or stolen mail,product replacement is issued immediately. Prior to contacting us, please refer to your USPS tracking number and contact your local post office.
Immediate replacements are issued on ALL damaged goods. In the event that a product arrives damaged or defective, you have the option of a refund or a replacement.
*Why This is Our Policy:
The reason we do not accept exchanges is a simply matter of consumer safety.
We do not feel it is safe to resell you a product that was returned to us by another consumer.
Any products returned to us get destroyed and discarded.
We always have our customer’s best intentions at heart. For That very reason, Swess Nutrition does NOT accept returns or exchanges on dietary supplements. FOR ALL LEGITIMATE REASONS WE WILL ALWAYS RESOLVE THE ISSUE TO YOUR FULLEST SATISFACTION.
For obvious safety reasons, we would never re-sell a product that was returned to us by another customer. On rare occasion when products were returned to us, we have no choice but to discard them.
The products you receive come straight from us. And prior to us, they were packaged in an FDA approved manufacturing facility where each bottle is double safety sealed.
In some circumstances, we may offer refunds when applicable.
Swess Nutrition does not offer “free sampling” of merchandise.